For most Indian customers, WhatsApp is the first place they message a business, not a contact form. We, Seven Web Tech, build AI chatbots on the official WhatsApp Business API that answer order status, share your catalogue, book appointments and capture leads around the clock, without your team having to reply to every single chat manually.
In India, a customer is far more likely to message you on WhatsApp than to fill out a contact form or send an email, and if nobody replies within a few minutes, they usually just message a competitor instead. At Seven Web Tech, we build AI chatbots on the official WhatsApp Business API that reply instantly, answer catalogue and order questions, book appointments and capture leads, so your WhatsApp number keeps working for you even outside office hours.
We've set up WhatsApp chatbots for retail businesses, clinics, real estate agents and service providers across India, and the questions are usually similar: is this in stock, what's my order status, can I book a slot, what does this cost. Our chatbots are trained on your actual catalogue, pricing and policies so they answer correctly the first time. Reach out and we'll show you what this looks like for your business, along with a free consultation.
WhatsApp usage in India keeps growing, and businesses that rely only on manual replies eventually hit a point where the volume becomes unmanageable. We build the chatbot to scale with your message volume, whether that's fifty chats a day or a few thousand during a sale, so response quality doesn't drop as your business grows.
We build on the official WhatsApp Business API, so your chatbot runs on a verified, compliant setup rather than an unofficial workaround that can get blocked.
Customers get instant answers to common questions at any hour, so your WhatsApp number keeps working even when your team is offline.
The chatbot shares product details and availability and gives customers live order status without anyone on your team typing a single reply.
Customers can check available slots and book appointments directly in the chat, and the booking syncs with your calendar or booking system.
The chatbot asks qualifying questions and captures lead details from every chat, so enquiries don't just sit unread in your WhatsApp Business app.
We help you get your WhatsApp Business profile set up correctly, including the green tick verification process where your business qualifies.
We've built WhatsApp chatbots for retail, healthcare, real estate and service businesses across India, so we know the questions customers actually send on this channel.
We design the chatbot around how Indian customers actually use WhatsApp, quick questions, voice notes, images of products, not a generic bot script.
WhatsApp has some of the highest reply rates of any channel in India, so we build the chatbot to convert that attention into bookings, sales and captured leads.
We help new businesses get their WhatsApp Business API access set up correctly and connect it to a chatbot from the very start.
We keep adding new chatbot capabilities, like updated catalogue sync or new booking flows, as WhatsApp's business features expand.
Our team members follow a step-by-step process to build a WhatsApp AI chatbot. Here's the process
We start by understanding what customers usually ask you on WhatsApp today, catalogue queries, order status, bookings or something else.
We map out the conversation flows and decide which questions the chatbot should handle and when it should escalate to your team.
Our team builds and trains the chatbot on the WhatsApp Business API, connecting it to your catalogue, order system or booking calendar.
We test the chatbot with real customer-style questions, including messy or incomplete ones, to check it handles them properly.
Once testing is done, we go live on your WhatsApp Business number and the chatbot starts answering real customer chats.
We review chat logs after launch to see where the chatbot struggled and refine its responses.
We keep the chatbot's catalogue and information updated and fix any issues as your WhatsApp message volume grows.
Learn about all the reasons why you should choose Seven Web Tech as your WhatsApp AI chatbot development company in India
We use the official WhatsApp Business API, so your setup stays compliant and doesn't risk your number getting blocked.
The chatbot answers using your actual product list, pricing and policies, not generic placeholder responses.
We design conversations around how customers here actually message, short questions, images, voice notes included.
Customer chats and order details are handled with proper access control and are not shared outside the systems you approve.
Whether you need a simple auto-reply setup or a full catalogue and booking chatbot, we offer pricing that fits different business sizes.
We stay available after launch to update the chatbot's information and fix issues as your WhatsApp usage grows.
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
We usually respond to new enquiries about WhatsApp AI chatbot development within a few business hours.
For a proper AI chatbot, you need the WhatsApp Business API, the regular Business app doesn't support automated AI replies at this level. We handle the API setup and approval process for you as part of the project.
Yes, we connect the chatbot to your catalogue and inventory system, so it can share product details, pricing and current availability directly in the chat.
We can guide you through the WhatsApp Business verification process, though the final approval depends on Meta's own criteria for your business category and documentation.
Yes, if you offer appointment-based services, we set up a booking flow inside the chat that syncs with your calendar or scheduling system.
The chatbot recognises when it's out of its depth and hands the chat over to your team, along with the full conversation, so the customer doesn't have to repeat themselves.
It depends on how many features you need, catalogue integration, booking, lead capture, and your expected message volume. We'll share a clear quote after understanding your requirements.
Yes, WhatsApp messages are end-to-end encrypted, and we handle any stored order or customer data with proper access control on our end as well.
